Description based on the Specified Commercial Transactions Act

Distributor

craft_one

Operation Manager

Hayato Uenozono

location

885-0017
6-6 Toshimimachi, Miyakonojo City, Miyazaki Prefecture

telephone number

0986-36-4614

email address

shop@craftcraft.net

Qualifications: License

Antique dealer license number Tokyo Metropolitan Public Safety Commission No. 303290007439

Sales price

Prices listed on each product page (including consumption tax)

Required fees other than the product price

Free shipping for purchases over 22,000 yen. If the total is less than 22,000 yen, shipping will be a flat rate of 1,100 yen (2,200 yen to Hokkaido and Okinawa).

Payment Methods

We accept credit cards, bank transfers, and cash on delivery (cash only).

*Please note that in the case of cash on delivery, a separate fee will be charged depending on the total amount of the product.
Product price 0 yen to 10,000 yen: Cash on delivery fee 324 yen
Product price 10,001 yen to 30,000 yen: Cash on delivery fee 432 yen
Product price 30,001 yen to 100,000 yen: Cash on delivery fee 648 yen
If the total amount of the products is 100,001 yen or more, payment will be made by bank transfer or credit card.
*Please note that if you are choosing gift delivery, payment will be made at the delivery address, so please do not select this option.

Payment deadline

Please complete your bank transfer within 5 days of receiving the order confirmation email from us. Please note that your order will be cancelled if you do not complete the transfer after 5 days.

Product delivery time

As a general rule, we will deliver your order within one week of receiving it.
If no date is specified, we will ship the same day.
If delivery takes time (due to out of stock, etc.), we will contact you in advance.
If you pay by bank transfer, we will deliver your order within approximately one week after confirming your payment.

Returns and Exchanges

As a general rule, we do not accept returns, exchanges or cancellations of products.
If the product is defective or if the product you received is different from the one you ordered, please contact us within 3 business days and return it within one week.
The customer will be responsible for the shipping and handling fees incurred when returning or exchanging products for their own reasons.
If the product is defective, we will promptly replace it with a good product at our expense.

Regarding defective products

If the product is defective or if the product you received is different from the one you ordered, please contact us within 3 business days and return it within one week.
We will exchange the product for a good one, and we will cover the shipping costs (please note that we cannot accept exchanges or returns for reasons of customer preference, such as the product not being what you expected).

Representation and vintage product notices

We strive to make product images as close to the actual colors as possible, but please note that the actual colors may differ depending on your monitor settings.